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ServicesSelling ProcessRenting ProcessInternational TimesharesCustomer AreaAbout UsCompany ProfileMeet the TeamClosing and BeyondContact UsNoticesTerms & ConditionsFair HousingLooking for a HomeCustomer Reviews | Company ProfileNowadays, understanding that the Internet and real estate professionals are the top two resources most buyers turn to when searching for a home, we changed the way we do business so we take full advantage of what Internet can do for us. All of our Clients properties are now promoted locally but in the same time we advertise it world wide on the Internet. Although our agents are only at our offices, this was never an issue because once we reach an agreement with our clients via email and telephone, an agent will be sent with the first flight to meet the Client, take the tour of the property and close the deal.
We believe being obsessed with our Clients needs is the key to our success. Our motto is: "Would I buy this property?" That is why our clients will find here at Empire Real Estate the best deals in Real Estate.
Although we have been very successful in establishing our company in assessing foreign buyers in the residential property market, we have remained the same young, dynamic, full of enthusiasm and friendly business, treating each client with all our attention and care, and aiming for excellence at all times.
Today Empire Real Estate is a really prestigious, over 1200 people have bought home with us and have no hesitation in recommending our services, largely due to the constant effort to maintain a smooth post-sale communication with each and every one of our Clients and a personalized service.
Our Mission
We believe that people that opt to sell their properties from abroad, deserve quality services such as a local real estate agency would have provided them. While the majority of local real estate agencies that are selling assets, focus mainly on their interests – signing a fast deal – we focus on the interest of the buyer, our clients, and on his needs.
We think that a real estate investment abroad, in an unknown market should be handled with a great deal of care, patience and professionalism. We believe in innovation and renovation. This is why we created a service that is unique and efficient at the same time.
As most of our customers can be even thousands of miles away, we have implemented our comunication system based on email, telephone and of course phisical presence. In order to provide in real time, clear, accurate and relevant information about the whole purchasing process, in all stages.
Here in the UK we have an international team of property experts specialised in overseas properties who will be able to assist you throughout your purchase, with the benefit of an english speaking person who will connect you with our colleagues worldwide.
Client Service Principles
To make sure we live up to our claim of being passionately professional, we have a set of principles that act as service guidelines. These are the service principles we adhere to in our day-to-day work with our clients in order to reinforce our reputation and forge strong and productive relationships.
Our clients should enjoy working with us as individuals, feeling as if they’re our only client. Their objectives are our objectives and we’ll stop at nothing to achieve them. We go the extra mile because we want to, not because we feel we have to.
We display transparency, honesty and clarity in everything we do. In this way we earn our clients’ trust, turning transactions into valuable long-term relationships.
The way we meet our clients’ needs today earns us their trust in the future. By making sure day-to-day transactions are brilliantly executed, relationships flourish. And when clients become genuine business partners, they recommend us to their friends and colleagues.
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ServicesSelling ProcessRenting ProcessInternational TimesharesCustomer Area | About UsCompany ProfileMeet the TeamClosing and BeyondContact Us | NoticesTerms & ConditionsFair HousingLooking for a HomeCustomer Reviews | Links | Contact UsHeadquarters: 3 Curtain Road, London, United Kingdom
Office Portugal: Av. da Liberdade 259, Lisboa
Office Spain: 102 Paseo de la Castellana, Madrid
Office Italy: Viale Cassiodoro 32, Milan
Office Greece: Fidippidou 3, Athens |
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